Here you can find answers to some of the user questions. If you don't find the answer to your question, you can email us at support@enhancify.com
Customer questions
Client questions
The contractor told me there would be 0% interest for up to 21 months. I'm not interested in a Home Equity Line of Credit or a Home Equity Loan.
Enhancify offers 0% APR promotional financing to eligible customers. 0% financing options through Enhancify are available as introductory rate credit cards. These cards come in options that range from 12-21 months.
I need financing to replace garage roof. I'll I have estimate but should I ask for a bit more in case there is an increase in getting a new garage roof?
Yes, you can apply for more. All you need to do is apply for the estimated cost of the work, and there's no problem with taking out too much - you would then also have a little extra money in the bank just in case something unexpected comes up in their repairs and if you end up not needing everything you borrow you can simply immediately repay the unused portion back to your lender.
Will I have better offers if I add a co-signer?
Adding a co-signer to your application generally improves the likelihood of approval and can lead to better offers, but it is not an automatic guarantee.
Apart from adding a co-signer try to also do the following:
- Check for any errors or typos in the application and make the necessary corrections.
- Include all income sources in your annual income amount. You can include wages from a job, self-employment income, disability payments, alimony payments, spouse's income, etc.
- Include additional income or assets into your annual income, such as rental income or investments.
- Make sure all debt payments (loans, credit cards) are made on time and you have no recent missed payments.
- Check your most recent credit score and try to improve your credit: pay off any overdue debts, reduce credit card balances.
- Lower your debt-to-income ratio by paying off your debts if possible.
I was approved for several offers of up to $35,000, but can't find them. Where can I look for them to choose one?
Please contact Enhancify support at support@enhancify.com and we will send you an email containing a link to the offers you had previously received.
Should I unfreeze my credit report before completing an application?
The answer is "yes". To ensure fast and smooth loan approval, it is important to temporarily lift the freeze at the specific bureau(s) the lender intends to use. This will make the underwriting process smooth and fast as lenders generally rely on your credit reports to assess your creditworthiness, verify your identity and determine your loan terms. If a lender cannot verify your financial history, your application may be delayed or receive an automatic denial.
What is the longest loan term you offer?
We can finance a loan term of up to 12 years.
We work with over 30 different lenders so we are able to offer your customers a wide variety of options. We do have some short-term 0% financing options and we also have more traditional personal loans, both unsecured and secured, that cover a huge range of APRs and repayment terms.
Does Enhancify offer financing in NJ?
Absolutely yes! Enhancify partners with 30+ reliable lenders to give customers access to low rates across all states.
Do we pay some dealer fees to Enhancify when an application is approved?
No, you don't have to pay any dealer fees! Some loans include origination fee that is charged by a lender for processing a loan application. However, you won't be charged anything. Origination fee may generally be deducted from the initial loan amount that your customer receives after applying for financing.
Do you offer marketing resources or co-branded materials that we can spread among our customers?
Certainly! Enhancify offers various marketing tools, and all of them are available after choosing any membership. You will have access to the following tools:
- Customized co-branded financing page that can help you close more deals
- Personalized flyer with your company name and logo on it to direct customers to either your co-branded financing page or to your website
- Monthly payment calcultor that your customers can use to see how much they will be paying each month for the job and/or services you offer
- Real Widget that will enable your clients to fill out an application for financing and receive offers from lenders seamlessly - right on your website.
- Full Page Widget that will look and feel like a webpage of your website and that will tell your customers about available financing options.
- Banners that you can use on your website to show your customers you have financing available.
- Referral link: use it to invite friends who want to try customer financing and earn commissions for every contractor you bring.
- Estimates and invoices that you can create for your customers.
I tried to add Enhancify widget to our site but it doesn't display correctly. What should I do?
First of all, ensure that you have followed the instructions on how to embed Real Widget on your site:
1) find a suitable page for the widget on your website, and a place on it
2) open the source code of your website
3) determine the place in the code of your site corresponding to what you chose in paragraph 1
4) copy the widget code above
5) paste the widget code into the source code of your site
What should we do if a customer intends to use financing obtained through our portal for another contractor?
Every customer that completes an application through your portal electronically signs a funding designation agreement (FDA). This FDA indicates that they are aware that the application is being provided as a service by you and that the funds are meant to be used with your company. If that FDA is not signed they are not able to move forward with the application.
While we do not provide legal services, we are always happy to provide you with a copy of this signed agreement so that you can approach the customer and remind them of what they signed. If they still do not use your services you can then choose the path that works best for you, whether it is small claims court or something else.
No matter what, you will still get a commission from us for these loans and you have no liability for them.
I would like to know if there is an opportinity to accept credit card payments from customers?
You can find the Card Payment Acceptance tab in your Enhancify dashboard. Here you can set up accepting credit card payments via Stripe Connect.
If you want your customers to receive credit card financing options, just switch credit card acceptance on in the settings of the Co-branded Page tab in your Enhancify dashboard. Go to this tab, find the "Edit" button and you will have an opportunity to change the value in the Credit Card Acceptance section.
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