FAQs

• How does Enhancify's Dealer Financing Program work?

  Here at Enhancify, we make it easy for you to offer financing to your customers. After you submit your information and choose your subscription plan, your co-branded financing page and dedicated URL is available for you to send to your customers or add to your website and is accessible whether on a desktop computer, tablet or phone.
  
  When you have a customer in need of money, all they need to do is fill out the form on your co-branded loan page in order to get matched to their best financing options. Their credit score won't be affected and can choose the loan and lending partner they want to apply for.
  
  Typically, the application will take less than 5 minutes for them to fill out. Once approved, the lending partner can deposit the money directly into their bank account.

• Are there any credit score requirements?

  We are able to assist customers who have poor, fair, good, very good and excellent credit. Each of our lending partners vary on what type of credit quality they will approve. Some of our partners accept credit scores as low as 500, while other partners require credit scores of 800+. Depending on the customer's information they provide, will determine which options are presented to them and it is up to the lending partner to decide whether or not the customer will get approved.

• What interest rates will customers receive?

  Each of our lending partners have different interest rates and the interest rates your customer will receive is based on many factors, which includes, but not limited to their income, credit score, loan amount and loan term. Excellent credit quality customer's may receive interest rates as low as 5.5% while customers with bad/poor credit may receive rates as high as 36%. Since our network is comprised of many lending partners, we offer customers many options to help them get the best loan and terms based on their unique situation.

• Are there any prepayment penalties or equity in the home required?

  No, the lending partners in our network do not have any prepayment penalties and there are absolutely no equity requirements as the loan programs offered are all unsecured loans.

• What is your cancellation policy on your subscription plans?

  Depending on the subscription plan you signed up for, determines how you can cancel. For our monthly subscription plan, you can cancel prior to your next scheduled recurring payment or for our yearly subscription plan, you can cancel at the end of your yearly contract, without any additional fees or penalties.

• How long do I have to be in business in order to sign up and offer your financing program to customers?

  There are no requirements for the time you are in business. So, whether you are a just starting out or have been in business for a long time, you can join Enhancify's financing program.

• Do you offer training for our staff?

  Our program is designed to be easy, not just for the customer, but for your staff as well. We provide you with a dedicated support specialist, so if you or your staff has any questions or needs any training, we've got you covered. Just contact your account representative and they will assist you.

• Does the customer need to apply with the lending partner or can our staff apply on their behalf?

  The contractor or staff member cannot apply on the customer's behalf. The customer is the only one who can apply and submit their application to the lending partner. Furthermore, we need the customer to complete the application using your co-branded financing page so that they can be advised of and agree to the terms of service of the loan or credit card product. Also, the co-branded financing page we provide has fraud protection measures in place to make sure that the customer is the one completing the application and ensuring their information is safe and secure.

• How many days will it take for the customer to receive their funds?

  It all depends on the lending partner. Most loans will fund within days. For example, if the customer applies for a credit card, it can take up to 2 days for the application/approval process and up to 5 days for the customer to receive the card in the mail. If the customer applies for an unsecured loan, than it could take anywhere from 1 to 5 business days, depending on whether or not additional documentation is requested from the customer.

• Are there any loan purpose restrictions?

  No, the proceeds from the loan can be used for all home improvement and renovation projects and costs associated.

• Will I be charged any dealer fees by using your financing program for my customers?

  No, we do not charge any dealer fees whatsoever!

• How long will it take for the customer to know whether or not they were approved?

  Most of the lending partners within our network will give an instant approval or pre-approval once the customer submits their application to the lending partner online. In some instances, the lending partner may require additional information in order to determine whether or not the customer is approved or denied, however the customer will be notified what information is needed in order to determine the outcome of the application.

• Who will receive the funds?

  The customer receives the funds directly. It is up to you to make arrangements with the customer on how they will pay you directly.

• Can I just send my customers to your website without signing up for a subscription plan?

  Sure, however, you and your customers may not get the same results. Both of our subscription plans were designed and have integrations with our lending partners to ensure your customers receive a fast loan approval so you can increase your sales and project size. Plus, by using our co-branding financing that has your logo, it offers your customers the peace of mind knowing they are getting financing from trusted lending partners.

• If I sign up for the monthly subscription plan, can I switch to the yearly plan?

  Yes, of course you can. We know you will find value in Enhancify's financing program will do for you and your customers. If you initially enrolled for the monthly plan and would like to switch subscription options, you can either contact our support department at Support@Enhancify.com or reach out to you account representative directly.